What to Track Beyond Speed and Efficiency Most eCommerce stores track:fulfillment speeddelivery timeorder volume These are useful. But they don’t tell you when your system is about to break. A store can be:fastefficienthigh-volume …and still fragile...

What Happens When Your Operations Break Mid-Process Most eCommerce stores don’t fail all at once. They break mid-process. An order is placed… but not processed on time. Inventory is updated… but not accurately. Tracking is uploaded… but delayed or i...